Shipping policy
Thank you for shopping with JAC COMMERCE LTD. We are committed to providing a smooth and reliable shipping experience for all of our customers.
Order Processing Time
All orders are processed within 1–3 business days after your order has been successfully placed.
During this time, we carefully prepare, inspect, and package your items before they are shipped. Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Shipping Time
After your order has been processed, delivery typically takes:
Estimated Delivery Time: 5–9 business days
Please note that shipping times may vary depending on your location, carrier delays, weather conditions, customs processing, or other circumstances outside of our control.
Tracking Your Order
Once your order has been shipped, a tracking number will be provided via email. You may use this tracking information to monitor the progress of your delivery.
Please allow 24–72 hours for tracking information to become active after receiving your shipping confirmation.
Shipping Address
Customers are responsible for providing accurate and complete shipping information at checkout.
If you notice an error with your shipping address, please contact us as soon as possible. We will do our best to assist; however, we cannot guarantee changes can be made after an order has entered the processing stage.
Lost, Delayed, or Damaged Packages
JAC COMMERCE LTD is not responsible for delays caused by shipping carriers, customs, weather conditions, or circumstances beyond our control.
If your package arrives damaged or you believe your order has been lost during transit, please contact our customer support team and we will assist you in resolving the issue.
Contact Information
If you have any questions regarding your order or shipping, please contact us:
JAC COMMERCE LTD
55 W 14TH ST
HELENA, MT 59601-3387
United States
Email: support@jaccommerce.com